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19.03.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Assurance Team LeaderMAIN PURPOSE OF THE ROLEOversee and manage the day-to-day operations of a Quality Assurance teamDUTIES AND RESPONSIBILITIESTo ensure customer satisfaction through monitoring agent interaction with the customer.• Collate and distribute send reports• Liaise with sales ...
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Talksure Pty Ltd
19.03.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute send reports • Liaise with sales ...
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Talksure Pty Ltd
26.03.2024
Head Of Quality Assurance Umhlanga
Umhlanga Rocks
... techniques, and quality improvement processes.Intermediate level for MS OfficeStrong written communication capabilities.BEHAVIOUR AND COMPETENCIES REQUIREDAnalyticalExcellent problem solvingOrganisational AwarenessCustomer Service OrientatedSelf-ManagementGood stress managementExcellent ...
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Talksure Pty Ltd
25.03.2024
Head Of Quality Assurance Umhlanga
Umhlanga Rocks
... techniques, and quality improvement processes. Intermediate level for MS Office Strong written communication capabilities. BEHAVIOUR AND COMPETENCIES REQUIRED Analytical Excellent problem solving Organisational Awareness Customer Service Orientated Self-Management Good stress management ...
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Talksure Pty Ltd
25.03.2024
Head of Quality Assurance- (Contact Centre)
Umhlanga Rocks
... techniques, and quality improvement processes. Intermediate level for MS Office Strong written communication capabilities. BEHAVIOUR AND COMPETENCIES REQUIRED Analytical Excellent problem solving Organisational Awareness Customer Service Orientated Self-Management Good stress management ...
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Talksure Pty Ltd
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